Store Policies

Business Hours

You can place your order anytime and email your inquiries 24/7 but please do note that our business operation schedule is from Monday - Friday, 8am - 6pm. We'll do our best to reply within a 24-48 hour time frame. 

Local Payment & Shipping

We accept payments via BDO Cash Deposit, BPI Cash Deposit or Paypal. Flat shipping and handling fee applies upon checkout. For clients choosing to pay via bank deposit, please email us a photo of your transaction to hello@sundaypaperco.com for payment confirmation. Self collection is available in selected stockists. Please email hello@sundaypaperco.com for further details. 

Please allow 3-5 business days for us to confirm, process and ship your order. Tracking number is added as a customer note on your account. You may track your order via the courier’s respective website and hotline. We are not liable for delayed or lost packages.

We will not be shipping items without payment confirmation or incomplete shipping details.

International Payment & Shipping

All prices stated and shipping rates provided are in Philippine peso and is only valid within the Philippines. We do not ship to international addresses. You may view our list of stockists to check if we are available in your country. You may also email us with regards to your query and we can help direct you to the nearest partner store in your area!

Return & Exchange

If in case you received an item that is damaged or faulty, you may opt to file a refund/exchange request within (7) seven days upon receipt of the order. Once approved, refund may be in the form of store credits or full cash paid. For exchanges, it must be returned in its original condition and packaging. Sadly, we cannot cover for shipping charges paid once returned to us.

You may email your return & exchange queries to hello@sundaypaperco.com with the subject: Return Request.

Privacy Policy

Here at Sunday Paper, we value your privacy! All personal info collected and stored in our database is used only to further improve our customer’s shopping experience. We do not store bank or credit card info. We use the Paypal gateway system to ensure security on your online transaction. Please note that our Policies may be edited for improvement without prior notice.